Eligibility & Enrollment


You and your family may be eligible for public health insurance. To find out, call our Eligibility & Enrollment Department to set up an appointment. For a list of accepted health coverage/insurance types and Sliding Fee Scale discounts, please see here.

New! Full-scope Medi-Cal for you and your family, regardless
of age or immigration status, starting January 2024

January 2024 New California Medi-Cal law.

A new California law allows all eligible people to get free or low-cost full-scope Medi-Cal. Your immigration status and age do not matter. You can qualify if you have a low income and are undocumented. The California government provides Medi-Cal.

Medi-Cal is a free or low-cost state health care program for people with low incomes. California recognizes that undocumented Californians work hard and deserve health care.

Will I have to pay?

Full-scope Medi-Cal is free or low cost. For those who have to pay monthly, the amount is low. There are no other hidden fees.

What do I need to enroll?

  • Driver’s license or photo ID (can include passport, school ID, marriage record, work badge, or identification issued by your home country).
  • Proof of income (Current pay stub or bank statement is best. If you have neither, you can describe your income to the eligibility worker.)
  • Proof of where you live (can include a telephone or electric bill).

Do I qualify?

Each person’s situation is different. For example, families with children can qualify at higher incomes than single people. For more information on your specific situation, contact one of the groups below starting in January 2024.

How do I apply?

Applying is easy and free.

  • Call Covered California’s Spanish line: (800) 300-0213
  • Or go to your local county office. Find the address here: dhcs.ca.gov/COL, or scan the code to visit DHCS.ca.gov in Spanish.

How does Medi-Cal benefit me and my family?

Medi-Cal can help you and your family get and stay healthy. It can also cover your health care in an emergency. Medi-Cal pays for your healthcare and can help protect you and your family from expensive bills and bankruptcy.

What services can I get?

Medi-Cal offers preventive health care, annual check-ups, dental and vision (eye) care, referrals to specialists, prescription drugs, mental health care, substance abuse services, emergency care, transportation, long-term care, hearing aids, and more.

Applying for or using full-scope Medi-Cal will not affect your immigration status. Applying for or using full-scope Medi-Cal will not make you a public charge (it only applies in some cases if you are hospitalized for a long time in a nursing home or mental institution).

Using Medi-Cal to get regular mental health services, like therapists or psychiatrists, will not make you a public charge.

For more information in Spanish: keepyourbenefits.org/en/ca/


Public Health Emergency will end 3/31/2023, KEEP YOUR MEDI-CAL

Eligibility and Enrollment Department
  • 1842 Bay Rd East Palo Alto, Ca 94303 | (650) 330-7416
  • 900 Miramonte Ave 2nd Flr Mountain View, Ca 94040 | (650) 314-7791

Contact your Medi-Cal County Eligibility worker today