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ANNUAL REPORT | Fiscal Year 2020 - 2021

report21Dear Friends, Looking back on a challenging year, I want to express my deep gratitude for everyone who stepped up to support our community’s health care during this ongoing crisis. If you are like me, you are feeling conflicting emotions this year—gratitude for safe, effective vaccines, anger at disparities in our society, inspiration from the hard work of front-line healthcare teams around the world, grief at the many lives and livelihoods that have been lost, and uncertainty about what the future may hold. My heart goes out to all the front-line healthcare teams, patients, and community members who have lost loved ones this year. At Ravenswood, we are grateful for your support as it gives us hope for a brighter and healthier tomorrow.

With the help of the community behind us, we have worked together to lessen the impact of the pandemic in our communities. COVID-19 has been especially detrimental in the communities we serve, disproportionately harming the health and occupations of patients who are low-income and ethnic minorities. At the start of the pandemic, taking precautions such as keeping a 6 feet distance from others and wearing a mask around others has contributed to keeping our communities safe and out of emergency rooms. Though making sacrifices has been hard on our personal lives during this time—like avoiding family gatherings and life celebrations—it has allowed our health network to rollout all services to our patients again.

Safety protocols have granted us the opportunity to help patients maintain their health and prevent chronic health conditions from starting or worsening. In a community adversely affected by health disparities, Ravenswood is providing access to care and resources to patients to take control of their own health.

Over this past year, our staff has worked overtime to provide vaccines, and we have been joined by volunteer nurses, doctors, medical assistants, students, and community members. With the help of everyone who came together, Ravenswood has delivered over 22,000 vaccine doses to our patients and community members since we started providing vaccines this January. Every vaccine we administer protects not only the patient, but also their loved ones. Helping deliver vaccines to our community is an essential step toward recovery. As more of our community members have received vaccines, COVID cases have been falling, however there remains much work to be done. In addition to providing vaccines, support from our donors and partners has allowed us to adapt our programs to the demands of the everchanging pandemic. Across all departments, our staff and patients have learned to effectively use telehealth technology. We are grateful to our staff for their flexibility and persistence. As we look to the year ahead, it is difficult to predict how the pandemic will evolve. What we do know, though, is that we will be here for the community no matter what, and with your help, we will continue to reach toward a vision of healthcare for all.

With gratitude,
Luisa Buada, RN, BSN, MPH,
Chief Executive Officer

Download FULL ANNUAL REPORT | Fiscal Year 2020 - 2021 (PDF)

About Us

Ravenswood Family Health Network is a federally qualified health center headquartered in the low-income East Palo Alto area of San Mateo County. Ravenswood sites are Federal Tort Claims Act (FTCA) deemed facilities. Ravenswood is a 501 (c)3 non-profit community-based Federally Qualified Health Center (FQHC).

Main Locations

Ravenswood Family Health Center 
1885 Bay Road, East Palo Alto, CA 94303

Ravenswood Family Dentistry
1807 Bay Road, East Palo Alto, CA 94303

MayView Sunnyvale Clinic
785 Morse Avenue, Sunnyvale, CA 94085-3010

MayView Mountain View Clinic
900 Miramonte Avenue, 2nd Floor, Mountain View, CA 94040

MayView Palo Alto Clinic
270 Grant Avenue, Palo Alto, CA 94306